A friend of mine recently bought a new computer. He, like me, was not very computer literate. Having set up the various programs and their passwords he sought to type his first message. Diligently following the on-screen instructions he was asked for the password, which he carefully typed in. Disaster! A message flashed across the screen "Access Denied". He tried again with the same result. He contacted me for advice. All I could do was ask him if he was sure that he used the correct password. He was adamant that he had. He had done nothing wrong, was sure that all was correct but something was wrong.
